The Virginia Insurance Counseling and Assistance Program (VICAP)

Helping Seniors and Caregivers Understand Insurance 

The Virginia Insurance Counseling and Assistance Program (VICAP) is part of a nationwide network of health insurance assistance programs.  Our VICAP counselors assist seniors with Medicare and help seniors and caregivers understand and compare Medicare and other health insurance benefits.  Counseling is non-biased, confidential and free.   Our ​counselors are not associated with any insurance company and do not sell insurance products. 

VICAP counselors provide information on:

  • Medicare (for seniors and the disabled under 65 with medicare)
  • Medicare Supplemental Insurance
  • Medicare Advantage
  • Medicare Prescription Drug Plan (Part D)
  • Extra help for Part D
  • Long Term Care Insurance
  • Medicaid
  • Medicare Savings Programs for help with Medicare premiums, deductibles and co-payments
  • Understanding medical and insurance statements
  • Filing claims and appeals
  • Medicare and Medicaid Fraud and Abuse

For More Information

For more information, please contact:
​April Ross, 434-767-5588
[email protected]